Scrubs, surgical linens, patient gowns, isolation gowns, restroom service, bed linens. Healthcare linen contracts are among the largest recurring service expenses in any facility — and procurement teams rarely have time to audit them line-by-line.
Loss-and-damage charges use vendor-published replacement rates that grow far faster than CPI. Without a cap, this becomes a profit center for the vendor.
When census drops, your linen usage drops — but your invoice doesn't, unless you negotiated reconciliation.
Promised volume tiers often aren't applied automatically. We've found six-figure annual gaps where facilities qualified for better tiers but were billed at the lower one.
Healthcare-grade contracts often spell out specific quality thresholds. When vendors miss them, there are usually credits owed that go unclaimed.
A community hospital's procurement team suspected they were overpaying for surgical linens but didn't have time for a line-by-line review.
Read the full story →Yes. Most master agreements are violated by the vendor (above-cap escalators, unauthorized surcharges, missed volume tiers) within the first 12 months. We find these for you.
Often more so. Pre-renewal audits find systematic overcharges that can be credited back. Post-audit, you also have leverage for renewal negotiations.
We produce written findings, dispute correspondence, and a renegotiation package that your procurement team can use directly. We don't replace your team — we give them ammunition.
Upload one invoice — your first recommendation is free. We'll show you exactly what we'd flag for a business like yours.